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Our Story

Built by clinic owners. Not a tech company.

Vet-ly started as an internal tool inside our own veterinary practice. We were tired of paper binders, missed tasks, and guessing what got done. So we built the system we wished we had — and opened it up to other clinics.

The Clinic

It started at HelloVet

HelloVet is a Jacksonville, Florida veterinary practice co-founded by Dr. Erika Pitkat and Frank Pitkat. We're a fear-free, mobile-first clinic that brings stress-free care directly to pets in the comfort of their own homes.

From wellness exams and vaccinations to surgery, dentistry, digital radiology, and end-of-life care, our team is built around being warm, honest, and thorough — because every pet deserves a calm, dignified visit.

Visit HelloVet Jacksonville →
HelloVet mobile veterinary clinic in Jacksonville, FL
The Spark

Why we built Vet-ly

Running a clinic means juggling end-of-day cleaning, controlled-drug logs, surgery prep, restocks, vaccine protocols, and a hundred other recurring tasks. We were losing 45 minutes every day just figuring out what got done — and what didn't.

Paper binders went missing. Spreadsheets got stale. Staff did their best, but accountability lived in someone's head. We tried generic checklist apps — none of them understood how a veterinary clinic actually runs.

So we built Vet-ly. A digital binder for SOPs and recurring tasks, designed by people who do this work every day.

The Team

Meet the founders

Dr. Erika Pitkat, DVM — Co-Founder and Lead Veterinarian

Dr. Erika Pitkat, DVM

Co-Founder · Lead Veterinarian

Erika co-founded HelloVet to bring fear-free, in-home care to Jacksonville pets. As lead veterinarian, she shapes every clinical workflow inside Vet-ly so it matches the way real clinics actually operate.

Frank Pitkat — Co-Founder, Product and Engineering

Frank Pitkat

Co-Founder · HelloVet & Vet-ly

Frank co-founded HelloVet alongside Erika and helps run the clinic's day-to-day operations. He also builds and runs Vet-ly, so every feature gets pressure-tested in a working clinic before it ships to anyone else.

Vet-ly is a product of HelloVet, LLC — the same company that runs HelloVet Jacksonville. We use Vet-ly in our own clinic every day.

How We Build

What we believe

Built in a real clinic

Every feature has to earn its place in our own daily workflow before we ship it to anyone else.

Mobile-first, staff-friendly

The people doing the work are on their feet. The app respects their time and works the way they actually move through a shift.

Honest, not flashy

No buzzwords, no per-seat pricing games, no AI gimmicks. Just a tool that makes the day run smoother.

Run your clinic the way we run ours

Try Vet-ly free for 14 days. No credit card required.

About Vet-ly — Built by Clinic Owners | Vet-ly